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Where is the profile in order to put my info there ?
Signal not found
Dear, I just got error message saying "Signal not found - check that your Voocorder is properly connected tot he cable point" The Decoder is correctly connected, the router is connected, the router says that the access is denied and no signal is found. So right now there is no TV, no In
Problème
I have no internet. Is there an outage in Evere?
Pas de connexion internet - 1140 EVERE
Depuis ce matin vers 10, je n ai plus de connexion internet.
Problème
Modem Technicolor : erreurs DHCP
Bonjour à tous. J'ai régulièrement des erreurs DHCP indiquées dans les évènements de mon modem technicolor. L'adresse MAC indiquée dans le rapport n'est pas visible sur mon réseau LAN. Voici un extrait. Avez-vous une idée du problème svp? Date Priorité Description Thu Sep 01 16:35:55 2016
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Ma connexion Internet
Même souci. Mes e-mails (voo.be) à mon correspondant chez yahoo.fr me sont retournés après 2 ou 3 jours :This is the mail system at host smtpout02.voo.be. I'm sorry to have to inform you that your message could notbe delivered to one or more recipie
Problèmes d’envoi d’e-mails Yahoo à partir d’outlook depuis le passage à VOO
Depuis que je suis passé à VOO pour l’accès internet j’ai des problèmes d’envoi de mails de ma messagerie @yahoo.fr à partir d’outlook 2007. Tout d’abord j’ai eu des messages d’erreur 0x800CCCOF Après avoir fait une recherche sur internet il s’est avéré qu’il fallait changer le serveur de courrier
Problème
Hello,Nothing special to configure in the Technicolor settings, the default settings do the job.No problem to connect with my Laptop in Wifi mode to a device connected on wired LAN.Perhaps should you check the network config. of your devices ( DHCP m
Private wifi can not connect to LAN
Hey, is it normal I can not connect from a wifi connected device to my NAS connected on the Technicolor router via LAN ?I would expect Guest network is not able to connect to LAN, but my own 2.4 or 5 G networks can, although it doesn't seem to be the case.Is it configurable in the settings ?Kin
Question
yes i recently bought the voo wifi boooster. But i see the QR code to pay in bill generated. bit confused i have already updated my customer number as well in my forum profile.
Issue with bill generated this month
Hello Team i have received bill payment for this month again which i have already paid for the wifi booster driver. Thanks Naveen
Problème
Ixelles - Unstable internet connection
Hello, since yesterday I am experiencing unstable internet connection - based in ixelles. And no, I haven’t changed the place of my modem nor anything else. Yes, I switched it off and on. Not much has changed. Is there a problem in my neighbourhood?
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Ma connexion Internet
Hello You need to change your APN configuration « access point name » to « internet.voo.be » when you are in Belgium . Also in the « access point name » for 4G internet connection sharing Then reboot the mobile device.
VOO mobile keep display as Proximus
I have since a few months had 2 VOO sim cards, they work resonable fine, but when I look in settings and mobile service, it says the number is Proximus…..and this causes all sorts of issues from unable to set up hotspot to having major problems when travelling and it can take hours before the data r
Problème
Hallo @Vaerendonck , Om Sudpresse te activeren, moet u het volgende doen: 1- Log in op uw myVOO en klik op uw profiel2- Ga dan naar : Abonnementen3- En klik op " Beheer " in het E-press vakje
SUDINFO premium
Ik zie in mijn factuur dat Sudinfo premium is inbegrepen in het abonnement. Ik vind de optie om dit te activeren niet terug in myVOO. Enig idee hoe ik dit kan activeren ? Het artikel op VOOassistance helpt niets. Dank U
Problème
Hi @Rupkay86 ! If you want me to take a look at it, I invite you to enter your customer number in your information in your profile for this Forum and to send us a message again on this topic. I await your news :)
installation date should be changed
hi, i have installation process tomorrow and i would like to change the date as my keys are still not handed over to me. trying to call customer care but was not able to get through. what should i do now.
Problème
Hi, I think that it is impossible to have the same subscription in two different place But it is certainly possible to have two different subscription in these different place, but you will pay twice in decembre. Becouse i'm not working for
Moving address but need to keep internet at both new and old address for 2-3 weeks
Hi there - I have a small question about moving my subscription from one address to another. We are due to move over the weekend of 2-3 January but we will have the keys to new flat next week. Is it possible to arrange the connection to voo in the new place while also keeping internet from my curre
Question
Bonjour, As a follow up from this post: https://forum.voo.be/mon-abonnement-voo-107/upgrade-from-toudoo-to-wahoo-17789 I have received my bill for the new month (November) after I did an upgrade for my Internet package from Toudoo to Wahoo. Howeve
Upgrade from Toudoo to Wahoo
Bonjour, I am currently subscribing to Net Toudoo (75Mbps, 100GB), and would like to upgrade to Net Wahoo (125Mbps, Unlimited). My question is what is the process for this upgrade? Will there be any additional fee for this change? My current subscription also includes a reduction fee (-10 euros wit
Question
Solution officielle
Hello @Prakash, I'm sorry for the inconvenience. I see in your file that a response was made to you yesterday via your Facebook post. The cancellation will be effective today. You will soon receive the documents in order to return the device.
Service disconnection request
Bit of story Below - Summary Can someone please acknowladge that my disconnection request has been taken up and service and charging stopped ASAP. Storyline- a) Internet started to get patchy starting this month. b) Frustated tried calling customer care - no success. c) decided to disconnect VOO
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j ai in pc qui a une carte 1.0 GBITS/sSamsung s7 Edge merci
routeur
bonjour a tousil y a t’il un expert en bridge quel routeur acheteravec la fonction La bande de fréquence « 5GHZque me conseiller vous ?pas trop cher merci d'avance
Question
My internet is out in 7062 as well. Naast near Mignault.
Coupure réseau internet mignault 7070
Bonjour cet Pm, grosse coupure réseau sur mignault (une de plus). Sms reçu problème réseau. Réseau Rétabli vers 15:00. 17:00 programmes tv toujours inaccessibles. Rétablis suite appel téléphonique. 22:30 de nouveau coupure totale réseau. Internet et services tv inaccessibles. Ça devie
Problème
Hello, In order to verify your file, we will need several information. The first is to fill in your online form with your customer number. Then the reason for the cancellation, and this, in order to direct you to the right service. I remain avail
Procedure to cancel voo internet contract
Hello, I am leaving the country and want to cancel my voo internet subscription. What is the procdure to cancel voo internet subscription? Thank you!
Question
Hello @Shashank, If you had to restart the modem a few times, there might be a problem with the modem. If you have any issue in the future, I'd suggest you add your customer number in your profile and keep us updated here.
No green lights on modem not even for power
Our modem is not working, it suddenly stopped to show green lights, modem model is Technicolor we tried restarting modem by pressing wifi button but even power light is also off
Problème
Ok thanks. An appointment with a technician should be arranged as long as no one has symptoms related to Covid-19 and that water points (for hand washing) are well accessible at your home. He can come by on weekdays in the morning (8am-1pm) or in the
ds light, no internet
HiInternet been off all day, reset modem several times, but DS light blinks. I have connected laptop to ethernet port on modem, but not able to http to 192.168.0.1, although i can ping it. Am in Casteau/7061 area,Thanks in advanceNick
Problème
Hello @dgchacon, There is a general blackout in your area, everything will be back in order by late afternoon.We apologize for the inconvenience. Please remember that this Forum is a friendly place, so please always start your posts with a "Hell
My internet connection is down (red light in @ symbol of the modem)
My internet connection has been down for hours. The led light in the "@" symbol of the modem is blinking red. Tried to go on the modem setup and it says that the coax connection is disconnected. I checked the coax cable and it is properly connected on both ends (modem and amplifier), I tried disconn
Problème
I have no internet, is there an outage in Evere?
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Pas de connexion internet - 1140 EVERE
Depuis ce matin vers 10, je n ai plus de connexion internet.
Problème